NSW: My Legal Mate – App for international students

From Redfern Legal Centre:

Redfern Legal Centre have been funded and supported by Study NSW, the City of Sydney and the Fair Work Ombudsman to develop a groundbreaking new mobile app offering multilingual legal advice to international students studying in NSW.

The product was launched last month at the Lord Mayor’s Welcome for overseas students at Sydney Town Hall.

You can see an introductory demo video here: https://rlc.org.au/article/my-legal-mate-putting-law-students’-pockets

Redfern Legal Centre provides a free statewide legal advice service for international students funded by Study NSW, and City of Sydney and we can see about 600 students per annum. However we know that up to 40% of NSW’s 260,000 international students will experience some form of legal issue during their study – impacting welfare, retention and offshore reputation. These issues are most commonly around employment, housing, disputes with education providers and sexual assault. Many of these students issues would be mitigated or avoided if students had access to better information in real time.

With our technology partner edtech company Practera, we have developed MyLegal Mate – a first of its kind interactive app, with video streams providing students with instant access to customised legal information, delivered in ‘face to face’ question and answer format in English and six other languages. We are offering the app to education providers on an annual non-profit subscription basis, allowing any student to access the information free-of-charge. Any revenue beyond operating costs will be re-invested in direct legal service delivery to international students. The Practera platform is already used by a number of NSW Universities.

This is an innovative way to ensure international students can get instant access to tailored legal information and be empowered to take greater control if problems occur. By downloading the app on enrolment, international students will be armed with information about their rights before they start their course, with the ultimate aim of preventing issues arising while they are in Australia.

Contact for more info:

Redfern Legal Centre | 73 Pitt St. Redfern NSW 2016

p. 02 9698 7277

NSW: Survey for International Students

NSW: Survey for International Students

We invite you to promote the following survey to your international students who are over 16 yo.

Are you on a student visa, aged 16 years or older and studying in Sydney? We want to hear your thoughts and experiences of sexual and reproductive health information and services by participating in a survey (available in several languages which involves completing a 15 minute online survey.

Please click the link to access the online survey in your preferred language: English, Nepali, Bahasa, Traditional Chineseand Simplified Chinese.

All personal information provided will remain anonymous and confidential.

Please also feel free to share this post or the attached flier on your wall, or with other international students who may be interested in participating.

This study has been approved by the South Eastern Sydney Local Health District Human Research Ethics Committee HREC reference number: 19/007. The survey will be open from 4 April until 1 May 2019.

The 30th ISANA Annual Conference Announced (3-6 December 2019)

The 30th ISANA Annual Conference Announced (3-6 December 2019)

In December 2019, ISANA will hold its 30th Annual Conference. This is a milestone for the Association and for the development and delivery of international student services in Australia.

Since its first modest conference in Melbourne in 1989, ISANA has built a reputation as a body that has lead student-focussed research, knowledge creation and best practice in services to international students. It has built a supportive network and has held a major conference every year in either a major city, a regional centre or at a New Zealand venue in collaboration with ISANA New Zealand.

For three decades the conference has inspired practitioners to develop ground-breaking services and programs, and has always nurtured collaborative relationships with institutions, student bodies and community groups.

Each year, the Conference raises issues, examines major themes in international education from the perspective of students, international education professionals and related stakeholders. This focus ensures that delegates and the wider membership have access to landmark and innovative research and practice. It draws on a wide range of material and provides a national and international discussion.

The 2019 Conference will showcase ISANA’s work over 30 years, reflects on past achievements, celebrates contemporary practice and embraces challenges arising in the future. We invite you to participate by submitting
papers, workshops and stories to our special conference event.

Watch for the Call for papers soon, with a due date for peer reviewed and non-refereed abstracts on 24th May 2019.

ISANA (NSW) partnership on student workplace exploitation project awarded #StudyNSW funding.

We are delighted that Information For Impact: Enabling Education Providers To Address Exploitation Of International Students In Accommodation And At Work has been successfully selected as a StudyNSW Partner Project for 2018-19.

ISANA NSW is a central partner in this landmark project. In addition to UNSW Sydney and UTS: Sydney, other partners include English Australia, the Fair Work Ombudsman, Redfern Legal Centre, education agents, and CISA.

We are writing to providers to seek help with mapping the landscape of information that international students currently receive on working conditions and workplace rights in Australia, and on accommodation.

We would greatly appreciate if your College/University/Provider could please:

  • provide a description, and if possible copies, of examples of information that you provide to students in relation to work rights and accommodation
  • indicate when and how each item is conveyed to students (e.g. email, on website, social media).

We also welcome your views on information that you believe will make an impact in relation to student accommodation and employment.

Please don’t hesitate to contact me should you have any questions.

Lyndall Benton

ISANA NSW and ACT (ACTiveNSW)

Email: activensw@isana.org.au

ISANA and CISA sign memorandum of understanding.

ISANA and CISA sign memorandum of understanding.

An MOU with CISA was signed last night in Sydney at the StudyNSW 2018 International Student of the Year Award.

ISANA was pivotal in the the formative years of CISA and continues to provide support. The organisations have committed to working more closely on improved outcomes for International Students in Australia.

The ISANA president thanked Council members who contributed to bringing this signing about as it has been 2 years in the making.

Student Stories: Volunteering at the Welcome Desk!

Student Stories: Volunteering at the Welcome Desk!

UNLEASH YOUR POTENTIAL BY BENEFITTING OTHERS

I joined as a crew member at the International Student Welcome Desk in February 2018. It is a service managed by StudyNSW through a formal work integrated learning program under the Department of Industry of NSW. Situated at the arrival terminal at Sydney international airport, the desk is staffed by volunteers who are local and international students. As volunteer crew members, we are there to greet and provide assistance such as offering orientation advice and distribute guides to international students who have just arrived at the airport.

To join as a crew member, I submitted an online application. Once the application processed, I was invited to attend a compulsory training led by TAFE. The training was conducted at the airport which consisted of information about the role and responsibility of a crew desk, explanation about code of conduct and safety protocols. In addition, we also did role plays to practice how to deliver good customer services and a tour around to get all the participants familiar with the location. After completing the training, then I was ready to work on my shifts at the desk. As a volunteer, I had the flexibility to sign up for shifts according to my availability and it was done through online portal so that was very convenient. I was required to do at least 20 hours of service to complete this program and receive a certificate of acknowledgement.

Working as a volunteer in this program has been a valuable experience for me. From the process of applying for the program, attending the training, to doing the shifts I have gained many benefits. I had the opportunity of making friends and expanding my networking with like-minded students from many different backgrounds and universities and other educational institutions across NSW; and developing skills such as communication, team work, problem solving.

After completing the program as a crew member, StudyNSW offered me another opportunity to apply for a Team Leader position. I suppose all crews will get the same opportunity after completing the crew shift hours. The process was a little bit more complex than applying as a crew member. I was required to submit two letters of recommendation and respond to some scenarios regarding team management. Once accepted in this position, I was then asked to assist at the training program for the new crew members. Besides working at the desk with other crew members, as a Team Leader I have more responsibility in terms of making sure the program running smoothly and submitting reports to StudyNSW.

In a nutshell, this program is a great opportunity for any international students in NSW to join. It provides us with the opportunity to unleash our potential by working to provide assistance and welcome international students who have just arrived in Sydney.

More adventures soon,

Sos.

ISANA International Education Association Inc
ABN: 42 335 124 078

 

ISANA Secretariat
isana@isana.org.au

 

Office Hours:

Monday & Wednesday 9.30 am – 2.30 pm

 

Address:

228 Liverpool Street
Hobart TAS 7000
Ph: +61 3 6231 0253

 

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