ISANA (NSW) partnership on student workplace exploitation project awarded #StudyNSW funding.

We are delighted that Information For Impact: Enabling Education Providers To Address Exploitation Of International Students In Accommodation And At Work has been successfully selected as a StudyNSW Partner Project for 2018-19.

ISANA NSW is a central partner in this landmark project. In addition to UNSW Sydney and UTS: Sydney, other partners include English Australia, the Fair Work Ombudsman, Redfern Legal Centre, education agents, and CISA.

We are writing to providers to seek help with mapping the landscape of information that international students currently receive on working conditions and workplace rights in Australia, and on accommodation.

We would greatly appreciate if your College/University/Provider could please:

  • provide a description, and if possible copies, of examples of information that you provide to students in relation to work rights and accommodation
  • indicate when and how each item is conveyed to students (e.g. email, on website, social media).

We also welcome your views on information that you believe will make an impact in relation to student accommodation and employment.

Please don’t hesitate to contact me should you have any questions.

Lyndall Benton

ISANA NSW and ACT (ACTiveNSW)

Email: activensw@isana.org.au

ISANA and CISA sign memorandum of understanding.

ISANA and CISA sign memorandum of understanding.

An MOU with CISA was signed last night in Sydney at the StudyNSW 2018 International Student of the Year Award.

ISANA was pivotal in the the formative years of CISA and continues to provide support. The organisations have committed to working more closely on improved outcomes for International Students in Australia.

The ISANA president thanked Council members who contributed to bringing this signing about as it has been 2 years in the making.

Student Stories: Volunteering at the Welcome Desk!

Student Stories: Volunteering at the Welcome Desk!

UNLEASH YOUR POTENTIAL BY BENEFITTING OTHERS

I joined as a crew member at the International Student Welcome Desk in February 2018. It is a service managed by StudyNSW through a formal work integrated learning program under the Department of Industry of NSW. Situated at the arrival terminal at Sydney international airport, the desk is staffed by volunteers who are local and international students. As volunteer crew members, we are there to greet and provide assistance such as offering orientation advice and distribute guides to international students who have just arrived at the airport.

To join as a crew member, I submitted an online application. Once the application processed, I was invited to attend a compulsory training led by TAFE. The training was conducted at the airport which consisted of information about the role and responsibility of a crew desk, explanation about code of conduct and safety protocols. In addition, we also did role plays to practice how to deliver good customer services and a tour around to get all the participants familiar with the location. After completing the training, then I was ready to work on my shifts at the desk. As a volunteer, I had the flexibility to sign up for shifts according to my availability and it was done through online portal so that was very convenient. I was required to do at least 20 hours of service to complete this program and receive a certificate of acknowledgement.

Working as a volunteer in this program has been a valuable experience for me. From the process of applying for the program, attending the training, to doing the shifts I have gained many benefits. I had the opportunity of making friends and expanding my networking with like-minded students from many different backgrounds and universities and other educational institutions across NSW; and developing skills such as communication, team work, problem solving.

After completing the program as a crew member, StudyNSW offered me another opportunity to apply for a Team Leader position. I suppose all crews will get the same opportunity after completing the crew shift hours. The process was a little bit more complex than applying as a crew member. I was required to submit two letters of recommendation and respond to some scenarios regarding team management. Once accepted in this position, I was then asked to assist at the training program for the new crew members. Besides working at the desk with other crew members, as a Team Leader I have more responsibility in terms of making sure the program running smoothly and submitting reports to StudyNSW.

In a nutshell, this program is a great opportunity for any international students in NSW to join. It provides us with the opportunity to unleash our potential by working to provide assistance and welcome international students who have just arrived in Sydney.

More adventures soon,

Sos.

Contact Us

ISANA Secretariat
isana@isana.org.au
Hours: Monday & Wednesday 9.30 am – 2.30 pm

 

228 Liverpool Street
Hobart TAS 7000
Ph: +61 3 6231 0253

 

ISANA International Education Association Inc
ABN: 42 335 124 078

 

 

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