QLD: Project Global Citizen Survey

Project Global Citizen is a ground-breaking approach to on-boarding international studentsand optimising their experience in Australia.

A pilot project has been awarded Queensland Government support through the Queensland International Education and Training Partnership Fund (IET Partnership Fund) managed by Study Queensland at Trade and Investment Queensland (TIQ). For more information about Project Global Citizen and the consortium, here is the link: http://bit.ly/ProjectGlobalCitizen

Working hand-in-hand with Study Queensland, the Project Global Citizen consortium comprises ISANA Qld, Alphacrane Intercultural Specialists and CTC, Cultural Transition Consulting.

ISANA Qld President Samantha Hilbig is the project sponsor for Project Global Citizen.

2018 Survey and Cultural Quiz for International Students and Industry Professionals

The 2018 Project Global Citizen Survey will measure the cultural challenges that international students encounter during their studies in Queensland.

This will be Queensland’s most extensive global survey to date for identifying cultural competency gaps of students in relation to academic learning, social integration, securing
internships, employment and safety.
Key survey findings will be shared with participating international education industry members to enhance their delivery of services to international students.

The survey findings will also inform the development of Project Global Citizen programs and resources that equip international students with cultural skills to survive and thrive in Australia.

International students who take the survey will receive a personalised Cultural Adjustment Risk Assessment as well as Cultural Adjustment Tips to help them achieve success in their
student experience.

The survey is open until 31 October 2018 and can be accessed from
projectglobalcitizen.com

Fair Work Ombudsman: Working in Australia Resources

The Fair Work Ombudsman (FWO) has released a comprehensive package of materials designed to assist those who work with migrant and multicultural communities – including international students – about workplace laws in Australia.

The ‘Working in Australia’ package will be particularly helpful to education providers required to educate international students about workplace laws as part of their compliance obligations under the ESOS National Code 2018.

The package includes:

 

Safety Video Resources

Safety Video Resources

Melbourne Based ‘Meld’ Magazine is delivering an International Student Safety Campaign, supported by Victoria Police, to strengthen early information provision, raise awareness among international students around identified areas of concern, and to encourage students to change their behaviours to stay safe.

They have launched a digital campaign entitled “Think Smart, Stay Safe” as the main part of the International Student Safety Campaign, which contains a series of guides, videos and articles produced with assistance from Victoria Police.

You can view the resources here:

Calls for comment on Sydney City International Education Action Plan

From the City of Sydney Website…

We invite your feedback on our international education action plan. The plan includes actions to support international students and help them form lifelong connections with Sydney.

The actions in the plan include:
  • welcoming international students into the Sydney community when they arrive
  • providing a rewarding study experience with access to wellbeing resources and opportunities to participate in city life
  • increasing opportunities to gain meaningful work experience
  • strengthening connections with the local community
  • nurturing our connections with global alumni.

These actions all aim to sustain Sydney’s position as a leading education destination in Australia and across the globe.

We would like to hear from people in the tertiary international education sector including students, alumni, education providers, support services, supporting businesses, accommodation providers education agents and residents.

Your feedback will help shape a collaborative plan and help provide a harmonious experience to international students.

How to give your feedback

You can view the plan and provide your feedback by emailing sydneyyoursay@cityofsydney.nsw.gov.au(External link).

You can complete an online survey about our plan. https://www.surveymonkey.com/r/2WTJDZG

Submissions close at 5pm on Friday 20 April 2018.

Other ways to give us your feedback

We want to make sure everybody has the opportunity to provide ideas and feedback.

If you prefer to talk to us in person, please contact the City of Sydney officer listed under who’s listening.

If you are deaf or have a hearing or speech impairment you can contact us through the National Relay Service(External link). You will need to provide our phone number 02 9265 9333.

If you need an interpreter you can contact us through the Translating and Interpreting Service(External link) on 131 450. You will need to provide our phone number 02 9265 9333.

QLD PD: Adjustment issues and depression in International Students.

Upcoming PD and AGM the 17th October.

​Guest Speaker: Mr Sam Zimmer

Psychologist, International Student Services

Biography

Sam Zimmer is a psychologist who works within the tertiary education sector as an International Student Counsellor. Sam’s more recent professional experiences involve working as an Academic Language and Learning Adviser, a TESOL English Language Instructor overseas, a Research Field Worker in the School of Psychology at QUT and as a Family and Relationships Counsellor at Mercy Family Services. Sam has a passion for supporting wellbeing and transition among international students studying at Australian universities. He also enjoys improving his professional skills and knowledge in applied psychological practice and peer program development with international students.

Book your place here

 
Fair Work Ombudsman: New strategy to raise international students’ awareness of workplace rights

Fair Work Ombudsman: New strategy to raise international students’ awareness of workplace rights

New strategy to raise international students’ awareness of workplace rights

25 September 2017

The Fair Work Ombudsman is reaching out to international students to encourage them to seek free help from the agency if they experience any issues while working in Australia.

The agency has launched a new strategy aimed at raising awareness of workplace rights among international students, who make up a large proportion of temporary entrants to Australia – numbering more than 560,000 as at July 2017.

In an open letter to international students published today, Fair Work Ombudsman Natalie James is encouraging international students to get informed about their workplace rights and, if unsure, seek help.

Ms James has also urged international students to speak up if they have any concerns in relation to their employment, underlining that they have the same workplace rights as all other workers in Australia.

“The number of international students reporting issues to the Fair Work Ombudsman is disproportionately low compared to other categories of visa holders, despite the fact that international students represent a significant proportion of overseas visitors with work rights,” Ms James said.

“We know that international students can be reluctant to speak out when something is wrong, making them particularly vulnerable to exploitation. This is especially the case when students think that seeking assistance will damage future job prospects or lead to the cancellation of their visa.

“We’ve seen cases where employers have threatened international students with deportation for working more than the number of hours permitted under their visa when they have raised questions about their entitlements.

“In some cases these same employers have altered payslips and underpaid hourly rates in order to disguise the number of hours the student has worked,” Ms James said.

“I would like to reassure international students that in line with an agreement between my agency and the Department of Immigration and Border Protection, you can seek our assistance without fear of your visa being cancelled, even if you’ve worked more hours than you should have under your visa.”

The conduct against international students the Fair Work Ombudsman sees is often serious and highly exploitative.

This is reflected by the large percentage of cases the Fair Work Ombudsman files in court that involve one or more international students, despite the low numbers of international students reporting issues to the agency.

Last financial year, 49 per cent of litigations the Fair Work Ombudsman filed in court involved a visa holder – over a third of these involving an international student.

Research commissioned by the Fair Work Ombudsman found that many international students were not aware of their rights under Australian workplace laws and did not know where to go for help.

Some students told researchers they had been subject to intimidation by their employers, who threatened to deport or “blacklist” them for future work if they complained.

“The research showed that when it comes to international students in the Australian workplace, 60 per cent believe that if they report a workplace issue to their employer the situation will either remain the same, or get worse,” Ms James said.

“Our international student strategy focuses on raising international students’ awareness of their workplace rights and letting them know that they can come to the Fair Work Ombudsman for free advice and assistance.

“We know that it can be difficult to understand what is right or wrong at work, or to speak up if you are concerned.

“This is why we are committed to making it as easy as possible for international students to access the help they need,” Ms James said.

Ms James encourages all international students to get informed by visiting the Fair Work Ombudsman website, which has information available in 30 different languages.

Resources available on the website to help workers understand their rights and entitlements include the Pay and Conditions Tool at www.fairwork.gov.au/pay, which can be used to calculate the correct pay rates that apply to their work.

The Fair Work Ombudsman also recently launched its popular Anonymous Report function in 16 languages other than English, enabling non-English speakers to report potential workplace breaches in their own language, without being identified. The tool can be accessed at www.fairwork.gov.au/inlanguageanonymousreport.

The Fair Work Ombudsman’s ‘Record My Hours’ app is aimed at tackling the persistent problem of underpayment of young workers and migrant workers around the country. The app, which equips workers with a record of the time they spend at their workplace by using geofencing technology to register when they arrive at work and when they leave, is available for download from iTunes or Google Play stores.

International students seeking assistance can visit www.fairwork.gov.au or call the Fair Work Infoline on 13 13 94 or our Translating and Interpreting Service on 13 14 50.

Below is a list of some recent matters investigated by the Fair Work Ombudsman involving international students:

Join the VIC/TAS branch for PD: International Student Mental Health

Next VIC/TAS ISANA PD SESSION and AGM
AGM- BRANCH COMMITTEE NOMINATIONS AND ELECTIONS
 
Warm greetings to ISANA members and Non-members alike. I would like to remind you about our next PD session: International Students Mental Health – Common issues, challenges, strengths and useful support strategies.  There is evidence that 1 in 4 people aged 15-24 will experience mental ill-health in one year. More specifically, tertiary students with mental health issues are at higher risk of dropping out early, academic failure, limited social connections and poor health outcomes. 

This topic is relevant to all of us as we work hard every day trying to make a difference in the lives of international students. Sometimes we feel powerless to do anything positive which is why this PD is so important. The presenters bring a wealth of knowledge and experience and will provide a way for you to think about wellbeing and importantly, how to improve your own and that of others. Please see below for more information and registration details.
 

TPS Levy: Administrative and Base fees reduced for providers

From DET: 12th October 2017

Tuition Protection Service (TPS) levy – reduction in the administrative and base fees for 2018 collection
Yesterday the Hon Simon Birmingham, Minister for Education and Training has reduced the administrative and base fee components of the TPS levy by 75 per cent. Based on projected international student enrolment figures, this will save international education providers more than $3 million in 2018 and approximately $16.6 million over the forward estimates.
The Legislative Instrument attached specifies the dollar amounts for the administrative and base fee components of the TPS levy payable by providers in 2018.
In 2018, the administrative fee component will be the sum of:
(a) $107; and
(b) $0.55 multiplied by the total enrolments for the provider for the previous year (2017).
 
In 2018, the base fee component will be the sum of:
(a) $215; and
(b) $1.36 multiplied by the total enrolments for the provider for the previous year (2017).
 
If the Minister does not make a new instrument for the following calendar years, the instrument will continue to apply but with annual indexation. In making any adjustments to the administrative and base fees, the Minister cannot exceed the current legislated fees.
Background
Recent changes to the Education Service for Overseas Students (ESOS) legislative framework enable the Government to proactively manage the Overseas Students Tuition Fund in response to changing market conditions. The Minister can now determine the administrative and base fee components of the TPS levy, which were previously prescribed in the ESOS (TPS Levies) Act) 2012.
The Government will work closely with the TPS Advisory Board and the international education sector to ensure sufficient reserves are maintained in the Fund to protect students’ investment in their tuition.
If you have any questions regarding the information provided in this email, please email ESOS-PolicyTeam@education.gov.au or call Brett Galt-Smith, Acting Branch Manager, Policy and Systems, on (02) 6240 0627.
 
Kind regards
Warwick Miles
A/g Director
Policy and Legislation | Policy and Systems
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