Fairwork Ombudsman: International Student Strategy

You can find more resources here including a range of translations.

https://www.fairwork.gov.au/about-us/our-role/corporate/open-letter-to-international-students/chinese

Visa holders & migrants: information and help available in 30 languages http://www.fairwork.gov.au/languages

Record keeping Do you get pay slips? It’s a legal requirement. Try asking your boss as a first step if you’re not getting one https://www.fairwork.gov.au/pay/pay-slips-and-record-keeping/pay-slips

Deductions FAQ: Is it ok or dodgy for a work uniform ‘deposit’ to be taken from your first pay? It’s not a lawful deduction https://www.fairwork.gov.au/pay/deducting-pay-and-overpayments

Tips for young workers Compulsory meetings = $ payment. Food, clothing or other store products are no substitute https://www.fairwork.gov.au/find-help-for/young-workers-and-students/myths-and-tips-for-young-workers

Ever broken something at work & had it docked from your pay? It’s not ok! https://www.fairwork.gov.au/pay/deducting-pay-and-overpayments

QLD PD: Adjustment issues and depression in International Students.

Upcoming PD and AGM the 17th October.

​Guest Speaker: Mr Sam Zimmer

Psychologist, International Student Services

Biography

Sam Zimmer is a psychologist who works within the tertiary education sector as an International Student Counsellor. Sam’s more recent professional experiences involve working as an Academic Language and Learning Adviser, a TESOL English Language Instructor overseas, a Research Field Worker in the School of Psychology at QUT and as a Family and Relationships Counsellor at Mercy Family Services. Sam has a passion for supporting wellbeing and transition among international students studying at Australian universities. He also enjoys improving his professional skills and knowledge in applied psychological practice and peer program development with international students.

Book your place here

 
Fair Work Ombudsman: New strategy to raise international students’ awareness of workplace rights

Fair Work Ombudsman: New strategy to raise international students’ awareness of workplace rights

New strategy to raise international students’ awareness of workplace rights

25 September 2017

The Fair Work Ombudsman is reaching out to international students to encourage them to seek free help from the agency if they experience any issues while working in Australia.

The agency has launched a new strategy aimed at raising awareness of workplace rights among international students, who make up a large proportion of temporary entrants to Australia – numbering more than 560,000 as at July 2017.

In an open letter to international students published today, Fair Work Ombudsman Natalie James is encouraging international students to get informed about their workplace rights and, if unsure, seek help.

Ms James has also urged international students to speak up if they have any concerns in relation to their employment, underlining that they have the same workplace rights as all other workers in Australia.

“The number of international students reporting issues to the Fair Work Ombudsman is disproportionately low compared to other categories of visa holders, despite the fact that international students represent a significant proportion of overseas visitors with work rights,” Ms James said.

“We know that international students can be reluctant to speak out when something is wrong, making them particularly vulnerable to exploitation. This is especially the case when students think that seeking assistance will damage future job prospects or lead to the cancellation of their visa.

“We’ve seen cases where employers have threatened international students with deportation for working more than the number of hours permitted under their visa when they have raised questions about their entitlements.

“In some cases these same employers have altered payslips and underpaid hourly rates in order to disguise the number of hours the student has worked,” Ms James said.

“I would like to reassure international students that in line with an agreement between my agency and the Department of Immigration and Border Protection, you can seek our assistance without fear of your visa being cancelled, even if you’ve worked more hours than you should have under your visa.”

The conduct against international students the Fair Work Ombudsman sees is often serious and highly exploitative.

This is reflected by the large percentage of cases the Fair Work Ombudsman files in court that involve one or more international students, despite the low numbers of international students reporting issues to the agency.

Last financial year, 49 per cent of litigations the Fair Work Ombudsman filed in court involved a visa holder – over a third of these involving an international student.

Research commissioned by the Fair Work Ombudsman found that many international students were not aware of their rights under Australian workplace laws and did not know where to go for help.

Some students told researchers they had been subject to intimidation by their employers, who threatened to deport or “blacklist” them for future work if they complained.

“The research showed that when it comes to international students in the Australian workplace, 60 per cent believe that if they report a workplace issue to their employer the situation will either remain the same, or get worse,” Ms James said.

“Our international student strategy focuses on raising international students’ awareness of their workplace rights and letting them know that they can come to the Fair Work Ombudsman for free advice and assistance.

“We know that it can be difficult to understand what is right or wrong at work, or to speak up if you are concerned.

“This is why we are committed to making it as easy as possible for international students to access the help they need,” Ms James said.

Ms James encourages all international students to get informed by visiting the Fair Work Ombudsman website, which has information available in 30 different languages.

Resources available on the website to help workers understand their rights and entitlements include the Pay and Conditions Tool at www.fairwork.gov.au/pay, which can be used to calculate the correct pay rates that apply to their work.

The Fair Work Ombudsman also recently launched its popular Anonymous Report function in 16 languages other than English, enabling non-English speakers to report potential workplace breaches in their own language, without being identified. The tool can be accessed at www.fairwork.gov.au/inlanguageanonymousreport.

The Fair Work Ombudsman’s ‘Record My Hours’ app is aimed at tackling the persistent problem of underpayment of young workers and migrant workers around the country. The app, which equips workers with a record of the time they spend at their workplace by using geofencing technology to register when they arrive at work and when they leave, is available for download from iTunes or Google Play stores.

International students seeking assistance can visit www.fairwork.gov.au or call the Fair Work Infoline on 13 13 94 or our Translating and Interpreting Service on 13 14 50.

Below is a list of some recent matters investigated by the Fair Work Ombudsman involving international students:

Join the VIC/TAS branch for PD: International Student Mental Health

Next VIC/TAS ISANA PD SESSION and AGM
AGM- BRANCH COMMITTEE NOMINATIONS AND ELECTIONS
 
Warm greetings to ISANA members and Non-members alike. I would like to remind you about our next PD session: International Students Mental Health – Common issues, challenges, strengths and useful support strategies.  There is evidence that 1 in 4 people aged 15-24 will experience mental ill-health in one year. More specifically, tertiary students with mental health issues are at higher risk of dropping out early, academic failure, limited social connections and poor health outcomes. 

This topic is relevant to all of us as we work hard every day trying to make a difference in the lives of international students. Sometimes we feel powerless to do anything positive which is why this PD is so important. The presenters bring a wealth of knowledge and experience and will provide a way for you to think about wellbeing and importantly, how to improve your own and that of others. Please see below for more information and registration details.
 

TPS Levy: Administrative and Base fees reduced for providers

From DET: 12th October 2017

Tuition Protection Service (TPS) levy – reduction in the administrative and base fees for 2018 collection
Yesterday the Hon Simon Birmingham, Minister for Education and Training has reduced the administrative and base fee components of the TPS levy by 75 per cent. Based on projected international student enrolment figures, this will save international education providers more than $3 million in 2018 and approximately $16.6 million over the forward estimates.
The Legislative Instrument attached specifies the dollar amounts for the administrative and base fee components of the TPS levy payable by providers in 2018.
In 2018, the administrative fee component will be the sum of:
(a) $107; and
(b) $0.55 multiplied by the total enrolments for the provider for the previous year (2017).
 
In 2018, the base fee component will be the sum of:
(a) $215; and
(b) $1.36 multiplied by the total enrolments for the provider for the previous year (2017).
 
If the Minister does not make a new instrument for the following calendar years, the instrument will continue to apply but with annual indexation. In making any adjustments to the administrative and base fees, the Minister cannot exceed the current legislated fees.
Background
Recent changes to the Education Service for Overseas Students (ESOS) legislative framework enable the Government to proactively manage the Overseas Students Tuition Fund in response to changing market conditions. The Minister can now determine the administrative and base fee components of the TPS levy, which were previously prescribed in the ESOS (TPS Levies) Act) 2012.
The Government will work closely with the TPS Advisory Board and the international education sector to ensure sufficient reserves are maintained in the Fund to protect students’ investment in their tuition.
If you have any questions regarding the information provided in this email, please email ESOS-PolicyTeam@education.gov.au or call Brett Galt-Smith, Acting Branch Manager, Policy and Systems, on (02) 6240 0627.
 
Kind regards
Warwick Miles
A/g Director
Policy and Legislation | Policy and Systems

New ELICOS standards: Confused? Here’s a clearer picture.

From English Australia 12 October 2017

Education Minister announces the revised standards for Australia’s ELICOS sector

HOBART: The Hon Senator Simon Birmingham, Minister for Education and Training, today reiterated the importance of quality and standards in maintaining Australia’s high reputation as a destination for international students.

Speaking at the Australian International Education Conference the Senator used the Ministerial Address to highlight Australia’s successes in international education, and the important role of ELICOS within that space. He also stressed the need to maintain high standards across the sector. The Senator recognised English Australia’s leading role in driving quality across the ELICOS sector, in particular acknowledging the role of English Australia’s CEO Brett Blacker in the development of legislative and regulatory framework for the sector.

“Australia has always been at the forefront in regard to legislation to support quality in English language teaching and the ELICOS National Standards are the cornerstone of our sectors quality assurance framework, with the new standards upholding that tradition.

The changes announced today will ensure that all providers of courses to international students where the outcome is solely or predominantly English language will need to adhere to the standards, and that is a positive step in ensuring a level playing field for all providers”, noted Brett.

English Australia CEO stated, “there has been some misinterpretation of the new standards, which implied a deficit in the English proficiency of students currently entering Australian Tertiary qualifications. I uphold that the Australian ELICOS sector is highly recognised globally for our course accreditation processes and the quality of educational delivery with a low prevalence of compliance issues, and the sector has been well served by the standards to date”.

Students undertaking ELICOS should note that they will not be directly affected by the scope of the new standards or required to undertake any additional assessment.

The new standard for providers related to direct entry arrangements into tertiary education courses, strengthens existing polices already met by most providers and should not require a significant change to current assessment processes. In consultation with TEQSA, English Australia is confident that a risk based approach will be adopted in the application of this standard.

We will actively work with members to ensure there is clarity in the application of the standards and utilise resources such as our Best Practice Guide to Direct Entry Programs, and we will continue to support providers in demonstrating adherence to the standards.

English Australia is proud to have played an invaluable part in representing our members in the pursuit of robust standards throughout the sector, and will continue to work closely with the Government in the implementation of the ELICOS National Standards.

 

 

15 October 2017

Joint Response from:

A MESSAGE TO INTERNATIONAL STUDENTS SEEKING TO STUDY IN AUSTRALIA

Contrary to some media reports over the past day, a new test is not being imposed to
assess English-language proficiency among international students in Australia.

Australian education institutions already have some of the strongest standards in the world
to ensure that international students can get the most benefit from studying and living here.
Yesterday the Australian Government released updated national standards for ELICOS
(English Language Intensive Courses for Overseas Students), which will apply from 2018.
Some media reports mistakenly suggested a new test is required as part of these new
standards.

There is no requirement for further standardised testing under the ELICOS National
Standards 2018.

Testing is only one form of assessment that may be considered and education providers will
still set their own English language requirements for entry to their courses.

Crucially, also, the revised standards do not change the existing visa requirements to study
in Australia – nor the pathways to further study.

It is important that potential students understand this will not make it harder to study in
Australia.

The ELICOS National Standards 2018 make minor amendments to existing standards to
ensure quality is upheld in the future.

The main change amends the definition of an ELICOS course to bring all registered
intensive English language courses within the scope of the ELICOS standards.

This step has been supported by all peak education bodies as yet another quality measure
to ensure students get the most from their education in Australia.
Australia’s international education industry has been developed with robust regulatory and
quality controls.

This joint communique of Australia’s leading peak bodies for international education affirms
the quality of our ELICOS sector and our shared commitment to safeguard that quality

 

ISANA Professional Development: Upcoming opportunity in NSW

Understanding the International Student Life-Cycle and Managing Critical Incidents

Date: 29th June 2017
Time: 9:30am – 4:30pm
Venue: Department of Premier and Cabinet, 52 Martin Place, Sydney NSW 2000

Highlights of these two interactive workshops

Session 1 (9.30am- 12.30pm)
Exploring the international student lifecycle and identifying challenges they face
Sharing best practice and discussing available community resources
Developing strategies that contribute to a positive international student experience
Session 2 (1.30pm – 4.30pm)
Definitions and Examples of a critical incident
Critical Incident preparation and response
Policy Development
Self Care
About the presenter:
National President: ISANA International Education Association
Current ISANA national president, Mary Ann Seow, has been a member of the ISANA National Council since 2009 and has been actively involved in international education in Australia for over 15 years. Her passion lies in working in the international education sector and collaborating with agencies, student groups and peers to assist and support international students and to advance research in international education.

REGISTER at www.ISANA.org.au

Brisbane International Student Hub Afternoon Tea

Friday 28th April saw a productive, fun and informative afternoon tea at The Edge at the State Library, which is the home of the Brisbane Student Hub.  It is a great drop in and work space for international students to use. Students can access help in the form of  information, advice and referrals on healthcare, employment, budget management, accommodation and legal services, as well as connecting students to local events and activities. Thank you to Multicultural Development Association for putting on this event. ISANA members from both tertiary, secondary and TAFE attended and we met many of the Brisbane student ambassadors, who are clearly doing a wonderful job.

The Hub is open between 12-5pm  on Wednesday, Friday and Saturday or by appointment from Monday and Fridaybetween 9am-5pm. The website for more information is: https://mdaltd.org.au/brisbanestudenthub/

ISANA QLD: Coming PD Events

QLD Branch
Industry discussions and networking

When:                                   Wednesday, 14 June 2017
Time:                                     8am – 11am
Location:                              CPA Australia office, Level 29, 10 Eagle Street, Brisbane CBD
Cost:                                      Members $20, non-members $40
RSVP:                                    Friday, 2 June 2017
Opening:
Rebecca Hall, Executive Director of International Education & Training Unit   Trade Investment Queensland
Target Audience:
Staff involved in the international education sector who regularly interact,
assist or support international students.

Join us for an opportunity for members in the international education sector to discuss and exchange information and approaches on sector issues. Questions and topics, provided by participants through the event registration form, will be tabled for grouped discussions to ensure topics are relevant to the interests and focus of those in attendance.

REGISTER HERE

National Code and ESOS Workshop, including 457 Visa Changes

When:                                  Thursday, 24 August 2017
Time:                                     9am – 1pm
Location:                              CPA Australia office, Level 29, 10 Eagle Street, Brisbane CBD
Cost:                                      Members $50, non-members $80 (includes morning tea, excludes lunch)
RSVP:                                    Friday, 11 August 2017
Target Audience:
Staff involved in the international education sector who regularly interact,
assist or support international students.
Presenters:                   
Mariana Lane:   Project Manager (International Education), Independent
   Schools Queensland,
Ben Houston:      Director, Systems and Compliance Section, Australia                                        Government Department of Education and Training
Confirming:         Dept. Immigration and Border Protection

This session will focus on changes to government legislation and policies, especially in regards to the updates on the Commonwealth ESOS framework, 457 visa changes, PRISMS, the Tuition Protection Service, simplified student visa framework, student-related visa policies and streamlined visa processing. The presentation will be delivered by Mariana Lane. However, Ben Houston and a representative from immigration will attend via a conference link for question and answer sessions.

REGISTRATION OPENING SOON

ISANA International Education Association Inc
ABN: 42 335 124 078

 

ISANA Secretariat
isana@isana.org.au

 

Office Hours:

Monday & Wednesday 9.30 am – 2.30 pm

 

Address:

228 Liverpool Street
Hobart TAS 7000
Ph: +61 3 6231 0253

 

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