COVID – 19 and Beyond for International Students




Supporting the welfare of international students

Torrens University Australia – Student Support Services

Here is a link to our site where our students can find information on support services:

Here are contact details for after hours mental wellbeing services.

  • Call 1300 474 065 (Accessible within Australia)
  • Text 0488 884 429 (For SMS Chat option)

Click HERE for Top Tips From a Lecturer if You’re Studying Online During COVID-19

Contact Points | Enabling international students during critical incidents.

Click here to view report


The Play Safe website has embedded a feature that translates the entire website into many languages.  Just click the button on the top right hand corner of the site to select the best language for you.

Legal Services


NSW Police and CISA

2018 – the NSW Police in partnership with the Council of International Students Australia (CISA) completed a Study NSW co-funded Partner Project to create safety videos for international students studying in NSW. There is one longer video which is also available in 13 segmented videos available in 9 languages (subtitles). The videos cover topics such as identifying police in NSW, reporting crime, beach safety, alcohol, road safety, domestic and family violence and personal safety.


Life as an international student can be difficult at times. It’s OK to ask for help. is a free legal information resource for international students living in Victoria that can help you you know what to do and where to get help for legal problems connected to where you work, live and study. Share it with your friends to help others!

Complaints and Appeals




International Student rental report Bassina Farbenblum author


Victoria Consumer Affairs – Rental Information Videos

Rental information videos are available in 13 languages and they help explain the rights of renters, including:

  1. what to expect when starting and ending a lease
  2. how bonds and condition reports work, and
  3. how to organise repairs.

Videos available in 13 languages…

2014 Competition

In order to assist students in their decision-making on accommodation, ISANA invited international students to create videos showcasing different types of accommodation, with the aim of helping other students to make informed choices.


Fair Work Ombudsman 

Fair Work Ombudsman’s Fast Food, Restaurants and Cafes (FRAC) Strategy

New online interactive infographics for people covered by the Fast Food Industry Award 2010 and the Restaurant Industry Award 2010. They provide tailored information on a range of topics including:

  • Pay
  • Hours of work
  • Allowances
  • Leave
  • Termination

These tools can be accessed at and

Fast Food Award 2010



Restaurant Award 2010



International Student Centres / Hubs

Queensland / Brisbane: ‘The Edge’ at the State Library is the home of the Brisbane Student Hub.  It is a great drop in and work space for international students to use. Students can access help in the form of  information, advice and referrals on healthcare, employment, budget management, accommodation and legal services, as well as connecting students to local events and activities.

The Hub is open between 12-5pm  on Wednesday, Friday and Saturday or by appointment from Monday and Fridaybetween 9am-5pm. The website for more information is:

ABN: 42 335 124 078



Level 6, 152 Macquarie St
Hobart  TAS  7000

© 2015 ISANA