NSW: My Legal Mate – App for international students

From Redfern Legal Centre:

Redfern Legal Centre have been funded and supported by Study NSW, the City of Sydney and the Fair Work Ombudsman to develop a groundbreaking new mobile app offering multilingual legal advice to international students studying in NSW.

The product was launched last month at the Lord Mayor’s Welcome for overseas students at Sydney Town Hall.

You can see an introductory demo video here: https://rlc.org.au/article/my-legal-mate-putting-law-students’-pockets

Redfern Legal Centre provides a free statewide legal advice service for international students funded by Study NSW, and City of Sydney and we can see about 600 students per annum. However we know that up to 40% of NSW’s 260,000 international students will experience some form of legal issue during their study – impacting welfare, retention and offshore reputation. These issues are most commonly around employment, housing, disputes with education providers and sexual assault. Many of these students issues would be mitigated or avoided if students had access to better information in real time.

With our technology partner edtech company Practera, we have developed MyLegal Mate – a first of its kind interactive app, with video streams providing students with instant access to customised legal information, delivered in ‘face to face’ question and answer format in English and six other languages. We are offering the app to education providers on an annual non-profit subscription basis, allowing any student to access the information free-of-charge. Any revenue beyond operating costs will be re-invested in direct legal service delivery to international students. The Practera platform is already used by a number of NSW Universities.

This is an innovative way to ensure international students can get instant access to tailored legal information and be empowered to take greater control if problems occur. By downloading the app on enrolment, international students will be armed with information about their rights before they start their course, with the ultimate aim of preventing issues arising while they are in Australia.

Contact for more info:

Redfern Legal Centre | 73 Pitt St. Redfern NSW 2016

p. 02 9698 7277

ISANA International Education Association Inc
ABN: 42 335 124 078

 

ISANA Secretariat
isana@isana.org.au

 

Office Hours:

Monday & Wednesday 9.30 am – 2.30 pm

 

Address:

228 Liverpool Street
Hobart TAS 7000
Ph: +61 3 6231 0253

 

© 2019 ISANA