Standard Examples required Source
1 Examples of how providers ensure there are no false or misleading statements.  
Examples of how providers monitor social media.  
Refer to examples of associations/arrangements providers have with others when delivering courses.  
Examples communicating work-based training.  
Examples of communicating prerequisites.  
Examples of other relevant information – relevant to the registered provider, its courses or outcomes associated with those courses.  
Examples acceptable and non-compliant claims and statements relating to educational/migration outcomes.  
Examples of written material that must include the CRICOS registered name and number.  
Examples of actively recruiting in conflict with Standard 7.  
2 Examples of promotional material (print and online) where the information provided is comprehensive, in plain English and easily accessible.  
Examples of a documented policy and process for assessing eligibility for entry into the course.  
Examples of a documented policy and process for assessing and recording RPL and granting of course credit.  
Examples of written records notifying the student the granting of course credit and the student’s acceptance of the credit. Examples of both pre and post enrolment.  
Examples of when it is necessary to change the duration of the CoE and when it is not necessary.  
3 Examples of different formats for written agreements  
Examples of verifying authenticity of offer acceptances.  
4 Screen shot of agent information in PRISMS  
Examples of education agent agreements  
Examples of how education agent activities are monitored.  
Examples of how education agents have access to up-to-date information.  
Refer to examples of real or perceived conflict of interest.  
Examples of promoting awareness of the AIETCE to education agents.  
5 Examples of age and culturally appropriate information.  
Examples of who to contact in emergency situations.  
Examples of accommodation, support and general welfare arrangements.  
Reference to any additional regulatory requirements. For example, VRQA.  
Examples of documented processes for verifying accommodation.  
Examples of where critical incident policy and processes refer to a process for managing emergency situations and disruption of welfare arrangements.  
Examples of documented policies and processes for selecting, screening and monitoring third parties.


6 Refer to examples of orientation programs – online and face-to-face.  
Refer to examples of referrals to services and programs at no additional cost to the student.  
Refer to examples of reasonable support to students studying face-to-face or online/distance units that are offered at no additional cost.  
Refer to examples of learning support for off campus students.  
Refer to examples of documented processes for supporting and maintaining contact with students undertaking online or distance units.  
Refer to examples of official point of contact for students.  
Refer to examples of a provider demonstrating they have sufficient support staff.  
Refer to examples of ESOS training.  
Refer to examples of monitoring staff training.  
Refer to examples of critical incident policy and procedures.  
Refer to examples of critical incident guidance.  
Refer to examples of on campus safety initiatives.  
Refer to examples of incident reporting.  
Refer to sources of general safety information and awareness.  


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