Terms and Conditions

Payment Policy

Payments are required by credit card.  

Confirmations and Tax Invoices

A confirmation with a PDF Tax Invoice and payment receipt will be emailed when you submit your payment.

Currency and GST

All prices are quoted in Australian Dollars (AUD$) and include GST.

Insurance

The registration fees do not include insurance of any kind. Participants are advised to take out appropriate insurance, including cover for travel, accommodation, and personal possessions. ISANA does not accept any liability for any loss incurred due to the cancellations of events for any reason.

Credit Card Payments

Credit card charges appear as Conference Design Pty Ltd on your card statement. When using the online payment system credit cards are processed directly by ANZ eGate and Conference Design does not store or transmit your credit card details. ANZ eGate is a secure and PCI compliant platform.

Registration Cancellation Policy

Registrations/bookings cancelled 7 days prior to the event will be eligible for a full refund. All cancellations must be advised via email to isana@isana.org.au. Cancellations notified within 7 days of the event will not be eligible for any refund, however another person may attend.

Minimum Numbers

All ISANA events will be subject to minimum numbers. If insufficient applications are received for an event, it will not proceed, and registration monies be fully refunded. ISANA does not accept any liability for any loss incurred due to the cancellation of event for any reason.

Transfer of Registrations

All registrations are transferable. Transfers should be made in writing by the registered person to isana@isana.org.au. All other registration entitlements will be assigned to the new person unless otherwise specified.

Disclaimer

All information is correct at the time of publication. ISANA reserves the right to delete, modify or alter items from an event or to delete, modify or alter any aspect of an event’s timetable at their sole discretion and without notice. ISANA will not accept any liability for any loss or inconvenience caused by such changes.

Recordings & Photography

ISANA reserves the right to use any recordings whether audio or video and/or any photographs taken at any stage during ISANA events for promotional, advertising or reporting at their sole discretion.

Variations

Some ISANA events will have variations to these terms and condition or specific additional terms and conditions. These variations will be noted with the event description.