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NSW PD

04/15/2016 @ 1:00 pm - 4:00 pm

ACTiveNSW PD

Complaints Handling for International Student Workshop

Date:  Friday 15th April

Time: 1pm – 4pm

1-2pm Networking Lunch

2-4pm Complaints Handling for International Student Workshop facilitated by the Overseas Students Ombudsman

Professional Development Session Type: Workshop/ Discussion

This is a great opportunity to put your knowledge of compliant practices to the test! Participants will be given real life scenarios by the Overseas Student Ombudsman for which they will need to discuss amongst their designated group and talk about their solution. For each scenario the OSO will provide feedback. Current complaint trends will also be discussed with a focus to improve non-compliant complaint handling processes. Practice, learn and discuss some complicated complaint issues.

 

Register

 

Details

Date:
04/15/2016
Time:
1:00 pm - 4:00 pm

Organizer

ISANA

Venue

Kent Institute Australia Pty Ltd
Level 5, 10 Barrack Street
Sydney, NSW 2000 Australia
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ISANA International Education Association Inc
ABN: 42 335 124 078

 

ISANA Secretariat
isana@isana.org.au

 

Office Hours:

Monday & Wednesday 9.30 am – 2.30 pm

 

Address:

228 Liverpool Street
Hobart TAS 7000
Ph: +61 3 6231 0253

 

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