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ACT PD

04/06/2016 @ 12:00 pm - 3:00 pm

ACTiveNSW PD

Complaints Handling for International Student Workshop

Date:  Wednesday 6th  April

Time: 12noon – 3pm

12-1pm Networking Lunch

1-3pm Complaints Handling for International Student Workshop facilitated by the Overseas Students Ombudsman

Professional Development Session Type: Workshop/ Discussion

This is a great opportunity to put your knowledge of compliant practices to the test! Participants will be given real life scenarios by the Overseas Student Ombudsman for which they will need to discuss amongst their designated group and talk about their solution. For each scenario the OSO will provide feedback. Current complaint trends will also be discussed with a focus to improve non-compliant complaint handling processes. Practice, learn and discuss some complicated complaint issues.

 

ONLINE REGISTRATION CLOSE FOR MORE INFORMATION AND REGISTRATION PLEASE EMAIL DETAILS TO activensw@isana.org.au

Details

Date:
04/06/2016
Time:
12:00 pm - 3:00 pm

Venue

Hedley Beare Centre for Teaching and Learning
Meeting Room 2, 51 Fremantle Drive
Stirling, ACT 2611 Australia
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ISANA International Education Association Inc
ABN: 42 335 124 078

 

ISANA Secretariat
isana@isana.org.au

 

Office Hours:

Monday & Wednesday 9.30 am – 2.30 pm

 

Address:

228 Liverpool Street
Hobart TAS 7000
Ph: +61 3 6231 0253

 

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