ISANA and IEAA formalise continued partnership with a new MOU

IEAA Media Release 11 Nov 2021

IEAA and ISANA formalise their continued partnership with a new memorandum of understanding to facilitate opportunities for collaboration in international education


On Wednesday 3 November 2021, Phil Honeywood, CEO of IEAA, and Bronwyn Gilson, ISANA National President sign a memorandum of understanding (MOU), signalling a new chapter for both organisations.

The new MOU between IEAA and ISANA recognises the benefits of internationalisation of education for the individual, community and the broader benefits to society including the sharing of knowledge and skills across borders, enhancing cultural understanding and forming strong international connections by fostering ongoing, open dialogue between countries.

Effective for three years, the MOU will foster a strong and active collaborative relationship through co-branded events, training and workshops, and formal acknowledgement at each host’s conference. Under the new agreement, an authorised representative of ISANA will be invited to attend the International Student Experience Roundtable.

‘A big reason for enhancing our collaborative efforts is to ensure that we maximise the benefits of everything we do for our international students,’ says Phil Honeywood, CEO, IEAA.

Bronwyn Gilson, ISANA’s National President said ‘It is important for our two organisations to recognise each other by the signing of a Memorandum of Understanding. Our industry needs to have and support strong united voices speaking out to raise community and government awareness around the needs of international students and the staff and institutions who work with them. ISANA and IEAA have had a long standing relationship and this MOU will formally cement our ongoing work in the international education space. Signing alongside Phil Honeywood, IEAA’s Chief Executive Officer, allows ISANA to further increase our positive impact in the sector.”

IEAA and ISANA are currently hosting the second annual Under 18s Masterclasses for their respective members. The Masterclasses address key issues associated with academic progression, accommodation, welfare, and risk management of international students under 18 years of age.


ISANA Vic/Tas ONLINE Conference starts this Friday!

REGISTER NOW!…/isana-vic-tas-branch…/

This Conference will give us the opportunity to understand current data and trends and discuss the many best practice initiatives to support international students.

The Vic/Tas ISANA State Conference will be hosted online and will spread across three days. Day one, Friday, 10 September and Day two, Monday, 13 September; day three to be confirmed. The conference fee covers attendance to sessions on all three days. *Sessions will not be recorded.


May be an image of text that says 'Thank you to our Conference Partner: medibank bank Thank you to our Silver Sponsors: iglu CITY OF MELBOURNE'

‘Students at the Centre’

ISANA President, Bronwyn Gilson,  attended a deep dive Workshop titled ‘Students at the Centre’ on Wednesday 19 May in Melbourne. Together with Karen Sandercock, First Assistant Secretary DESE; Prof Chris Ziguras (IEAA/ RMIT) and Prof Linda Kristjanson (Member, Council International Education), they considered ways to shape the future of international education. A series of workshops are currently being held around Australia and the information gathered will be used to inform the new Australian International Education Strategy 2021-2030. Bronwyn said it was great to see Belle Lim (President CISA, Member CIE) at the workshop and to have four other international students participate on the day.

Australia’s COVID-19 vaccination rollout to include visa holders

The Prime Minister, Minister for Health and Secretary of the Department of Health provided an update on vaccinations on 4 February, 2021.

The Government will offer free vaccines to all people living in Australia to achieve the maximum level of coverage, including to visa holders in Australia to ensure the maximum possible coverage in Australia.

Australia’s Safe, Effective, Free COVID-19 vaccine and treatment strategy can be found here.

More information on COVID-19 vaccines can be found here.

Update for Communities

Australian Values website and social media channels

On 25 January 2021, the Department of Home Affairs established a website and four social media channels celebrating Australian Values:


The website and social media channels will help to promote Australian values and our inclusive national identity.

The website hosts information in English and in the top three languages other than English spoken in Australia – Chinese, Arabic, and Vietnamese.


We welcome your feedback on this new website and social media channels.

Community Engagement Team Victoria / Tasmania

Department of Home Affairs

Email: and

Update for Communities






Family violence and your visa

Family and domestic violence is any conduct that makes you fear for your or your family’s safety and wellbeing. The Australian Government has zero tolerance for family and domestic violence against anyone, including permanent or temporary visa holders.

Our role in supporting victims of family and domestic violence is to regularise a person’s visa status while they remain in Australia. More information about family violence and visas is available on the Home Affairs website.

New penalties for travellers who don’t declare high risk biosecurity goods

Australia has strengthened its biosecurity laws with new increased penalties. This applies to travellers who fail to declare high risk biosecurity goods at the Australian border.

It is important for all incoming travellers to correctly declare food, plant material and animal items on their incoming passenger card.

These biosecurity laws protect Australia from overseas pests and diseases that threaten the environment and local industries. From 1 January 2021, some temporary visa holders may be liable for cancellation of their visa if they breach the Biosecurity Act. For more information see the Home Affairs website. 

Countering Foreign Interference

Australia’s Director-General of Security noted the unprecedented scale of foreign interference activity against Australia’s interests. These activities can undermine Australia’s national security, open system of government and sovereignty. Information about Australia’s Counter Foreign Interference Strategy is available here.

The Foreign Influence Transparency Scheme was established in 2018 to provide the public and government decision-makers with visibility of the nature, level and extent of foreign influence on Australia’s government and political processes. The Attorney-General’s Department publishes factsheets to assist community members understand how the scheme works in English and 11 community languages here.

Information for the university sector is available on the Department of Education, Skills and Employment website.

The 2021-22 Migration Program

The Department of Home Affairs is now inviting public submissions on the 2021-22 Migration Program.

Each year the Department of Home Affairs undertakes a comprehensive consultation process to inform the make-up of Australia’s Migration Program.  Public submissions are an important part of this process and will help shape a Migration Program that benefits all Australians. 

Submissions will be accepted by 29 January 2021 to

For more information, please see:

Contact us

Your feedback is vital to the Department and informs policy, decision making and government messaging. We welcome engagement and encourage you to contact us by email with questions or feedback about community concerns, government messaging, community misconceptions or racism and discrimination.

Feel free to share this email with others, but in the interests of ensuring the information remains accurate, please do not make any alterations to the content.

Health & wellbeing support for international students

With profits being donated to charity, our goal is to support and empower help seekers to take control of their mental wellbeing by connecting them to the right support that fits their needs.

Radiant is a social enterprise of Relationships Australia NSW that bridges the gap between those seeking mental health support and those trained and qualified to provide it. 

We recognise that finding a mental health professional that suits you can be tough. This is why we aim to guide people in asking the right questions when looking for professional help. We provide informative profiles that will connect you directly with a professional that suits your unique preferences.




New translated factsheet about Pandemic Leave Disaster Payment

Please see below update from Services Australia regarding the Pandemic Leave Disaster payment. We would be grateful if you could circulate to your community members.

Services Australia has produced a new translated factsheet about the Pandemic Leave Disaster Payment. This is a lump sum payment for people who have to quarantine or self-isolate due to COVID-19 or who are caring for someone with COVID-19.

The factsheet provides information about:

  • the payment
  • who is eligible
  • participating Australian states
  • how to claim.

The new factsheet is available on the Services Australia website in 17 languages: Arabic, Chinese (Simplified), Dari, Dutch, French, German, Greek, Hindi, Italian, Maltese, Nepali, Punjabi, Spanish, Tagalog, Turkish, Urdu and Vietnamese.

Update for Communities







COVID-19: Staying safe when gathering with family and friends

The Department of Health has produced translated audio recordings about staying safe during social gatherings.  The recordings are available in Dari, Greek, Italian, English, Korean, Lao, Punjabi, Simplified Chinese, Spanish, Traditional Chinese and Vietnamese.

The recordings and transcripts are available at this website.

Tax time resources

SCAMwatch and the Australian Taxation Office (ATO) are urging consumers and small businesses to be aware of scam calls or emails around tax time. A fact sheet titled ‘Beware of tax time scams’, is available from the ATO publications website in Arabic, Simplified Chinese, Traditional Chinese, Dari, English, Farsi, Khmer, Korean, Nepali, Spanish, Thai, Vietnamese.

Tax time guides and a checklist in up to 19 languages is available at

JobKeeper extension

New in-language resources, including videos, are available in 16 languages:

The new videos cover the JobKeeper payment, the JobKeeper extension and JobKeeper for sole traders.

Contact us

Your feedback is vital to the Department and informs policy, decision making and government messaging. We welcome engagement and encourage you to contact us by email with questions or feedback about community concerns, government messaging, community misconceptions or racism and discrimination.

Feel free to share this email with others, but in the interests of ensuring the information remains accurate, please do not make any alterations to the content.

Department of Health – COVID-19 translated materials: Turkish, Arabic, Assyrian, Greek, Italian and Mandarin

The Department of Health has provided the following resource packages to support multicultural communities during the pandemic. We hope you can share these with community members.

These packages include audio files, factsheets and posters, social media tiles and videos in the following languages:

Arabic: 26 resources

Turkish: 12 resources

Assyrian: 12 resources

Greek: 35 resources

Italian: 18 resources

Mandarin: 27 resources

If you are unable to access Google Drive, you can access the same resources from the Department of Health website.


ABN: 42 335 124 078



Level 6, 152 Macquarie St
Hobart  TAS  7000

© 2015 ISANA