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Ombudsman services and the international education sector

Ombudsman services and the international education sector

Klara Major works in the Industry Investigations team at the Office of the Commonwealth Ombudsman. The Commonwealth Ombudsman, who is also the Overseas Students Ombudsman, can consider complaints from international students about problems they are having with private...

Understanding the ESOS Legislative Framework and the National Code

Understanding the ESOS Legislative Framework and the National Code

Education providers who enrol international students are required to comply with the ESOS legislative framework. This framework consists of the Education Services for Overseas Students Act 2000 (ESOS Act), the National Code of Practice for Providers of Education and...

Our next ISANA PD

Our next ISANA PD

Register NOW! November 1 in Adelaide, Managing Critical Incidents involving international students (including AGM), https://isana.org.au/pd/2023-1-november-sanity/  November 9 in Hobart, Understanding the ESOS Legislative Framework,...

33rd ISANA Conference

33rd ISANA Conference

Community, Connection: Advancing International Education Services Call for abstracts and early bird registration open! This conference will bring together students, leaders and practitioners, both new and experienced for the first in-person ISANA Conference in 4...

2024 34th ISANA Conference

2024 34th ISANA Conference

SAVE THE DATES!  4 - 5 December 2024 | Adelaide Convention Centre, South Australia We would love your support. Able to sponsor?  Please visit https://isanaconference.com/sponsors-exhibitors-opportunities or contact the ISANA Office, isana@isana.org.au. Abstract...

2024 ISANA SANiTy Branch PD

Tales from the intake Wednesday 10 April, 3.15 – 5 pm. University of Adelaide, North Terrace, Horace Lamb 422 (via Hub Central) Join us at the Uni Bar from 5 pm for networking. Set as a highly interactive session, this will be a platform for participants to share...

2024 ISANA ACTiveNSW Branch PD

Industry Check-in sessions – 2024 We invite you to join our regular Industry Check-In and catch-up sessions. They are designed to network, collaborate, and exchange ideas without taking up too much of your time. You are welcome to bring a colleague as these sessions...

Foundations of International Student Management & Advising

While the growth of international education and international student enrolments has changed the way we provide services to students over the past decade, the principles of effective and accurate student advising remain key to successful student experiences. This...

2023 Conference Program

Wednesday 6 December 2023 0800 - 1800 Registration Main foyer, Rydges World Square Sydney 0845 - 1030 Opening Plenary Ballroom 2 & 3 Session Chair Kashif Chauhan 0845 - 0855 Welcome to Country Michael West 0855 - 0900 Conference Opening Kashif Chauhan Conference...