Mental Health Support Services for International Students – Did you know?

Mental Health Support Services for International Students – Did you know?

Under the law (National Code) education providers must provide access to affordable mental health support services and, students must be told about this at orientation.

All providers should have this info listed on websites or hand books under “student support services” or “health and welfare”. Good providers regularly remind students about these services through various channels.

Here are a few links:

https://sydney.edu.au/students/counselling-and-mental-health-support.html

https://www.westernsydney.edu.au/future/student-life/student-welfare-service.htmlhttps://student.unsw.edu.au/wellbeing

https://www.usc.edu.au/learn/student-support/health-and-wellbeing/healthy-mind/counselling-services

https://www.uow.edu.au/student/services/cs/index.html

https://www.aim.edu.au/student-life/student-supporthttps://students.mq.edu.au/support/wellbeing/counselling-services

https://www.griffith.edu.au/student-services/welfare-and-financial-assistance

https://www.canberra.edu.au/current-students/canberra-students/student-support/student-welfare

https://www.rmit.edu.au/students/support-and-facilities/student-support/counselling

https://www.boxhill.edu.au/for-students/student-support/counselling/

Just go to your uni website and search “counselling” or “health and welfare” or “support services” or ask your student advisor to make an appointment for you.

Media Release: Response to Coroner’s recommendations – Zhikai LU

The ISANA International Education Association has noted the findings and recommendations
of the Victorian Coroner into the untimely death of Mr. Zhikai LU.
We are deeply saddened to hear of the circumstances leading to his death.
ISANA supports the findings of the Coroners Prevention Unit (CPU).
Mental health concerns amongst international students are an ongoing issue for education providers in the sector.

Early identification, intervention and support are crucial for the well-being of these young people.
The report confirms the difficulties that international students encounter in settling into a new culture.
The report also notes the many issues that hamper international students seeking help for their difficulties.
ISANA agrees with these findings.
As Australia welcomes increasing numbers of international students, it is expected that we would also see a corresponding increase in numbers of students with mental health concerns.
This reflects any demographic profile.
The important issues for ISANA are as follows;

 Education providers need to understand the issues and challenges for international students

 International students rely on trusted sources for information, often their social networks and home country sources

 International students do not necessarily identify feelings and behaviours as symptoms of mental health concerns

 Mental health is not often discussed or addressed in the respective cultures of the students

 Underlying mental health issues can manifest themselves in times of stress, such as living and studying in a new culture and particularly when the student is not performing well or encounters other stressors, that they have little experience or support in addressing

ISANA believes that we need to understand how international students access assistance so that they are better prepared to intervene or get help.

To this end, ISANA through its Victoria/Tasmania Branch is undertaking a research project funded by Study Melbourne’s International Student Welfare Program. This project in partnership with A/Professor Shanton Chang from the University of Melbourne and A/Professor Catherine Gomes from RMIT will be looking at the knowledge of international students of critical incidents and how they seek help. The aim is to develop with students and emergency services, a specialised mobile accessible website, with comprehensive social media strategies.

The website aims to educate and inform international students on what to do during a critical incident and will have a section that teaches student support staff and local councils on how to educate international students in dealing with critical incidents.

ISANA notes that a key finding for the CPU is the role that education providers should play in reaching out and supporting their international students. ‘We believe that understanding the challenges faced by international students in
identifying they need help and then accessing support is fundamental to developing appropriate strategies.

We also believe that more needs to be done in supporting the staff that support the students,’ says Bronwyn Gilson, National President of ISANA.
‘We need to understand the different cultures of our international students and provide the professional development and resources for staff so that they can develop and provide
culturally appropriate support and assistance to students.’

For more information:
Bronwyn Gilson
National President
ISANA International Education Association
president@isana.org.au

#Ausgov commences student visa education campaign

#Ausgov commences student visa education campaign

Over a 12-month period, the Department’s website and social media platforms will be used to publish key messages to Student visa (subclass 500) holders, Facebook posts will begin next week. Messaging will be along the following lines:

  • Student visa holders must maintain enrolment in a registered course that is the same AQF level as, or higher than, the course for which they were granted their visa (condition 8202).
  • If a student changes to a course at a lower AQF level, even with the same education provider, they must apply for a new Student visa (with the exception of a student changing from a doctoral degree (AQF level 10) to a Masters degree (AQF level 9).
  • It is a student’s responsibility to check whether they need to apply for a new Student visa if considering changing courses.
  • A student will be in breach of their visa conditions if they change to a lower level AQF level course without applying for, and being granted, a new Student visa. This may result in their visa being considered for cancellation.

More info here https://www.homeaffairs.gov.au/trav/stud/more/changing-courses

Fair Work Ombudsman: Working in Australia Resources

The Fair Work Ombudsman (FWO) has released a comprehensive package of materials designed to assist those who work with migrant and multicultural communities – including international students – about workplace laws in Australia.

The ‘Working in Australia’ package will be particularly helpful to education providers required to educate international students about workplace laws as part of their compliance obligations under the ESOS National Code 2018.

The package includes:

 

In the news…

https://thepienews.com/news/isana-receives-grant-to-update-training/

The peak body for international student services in Australia, ISANA, has received an Enabling Growth and Innovation grantto update its online National Code training and provide wider access to the broader industry.

Selected as one of 14 EGI grant recipients, which provide $3m per year in government funding for projects created to support 2016’s National Strategy for International Education 2025, ISANA president Bronwyn Gilson said her organisation was excited to raise professional standards across Australia.

“There’s not one training that stretches right across for all those involved in the industry”

“It’s the one set of training that most new professionals in the area get to do,” she said.

“There’s not one that stretches right across for all those involved in the industry that may be in admissions, maybe in services or student welfare.”

The $128,00 grant will go towards updating ISANA’s currently existing online training and will look to make understanding the code more engaging.

The National Code, which was updated at the start of 2018, is the centrepiece of Australia’s regulatory frameworks to support international education, and outlines provider requirements across 11 standards, ranging from marketing requirements to engaging with education agents.

Gilson told The PIE News the new online training would be updated to reflect changes but added the structure would allow professionals to choose to access the information that is only relevant to them.

“If you only touch on international education, you can go through and do the basic tutorial and then there will be modules that sit behind that,” she said.

“If you want more information on the admission side you can go in and do that module.”

As part of creating the training, she said industry-wide consultation would take place and include the student voice to ensure all areas are covered.

A recent Centre for Global Higher Education has argued Australia will likely become the second most popular study destination by 2019.

The post ISANA receives grant to update training appeared first on The PIE News.

Media Release: ISANA awarded funding to update and improve National Code Online Tutorial

Since 2007 ISANA has hosted an online tutorial covering Part D of the National Code, which assists in the understanding of the standards within the international education industry. The purpose of this online tutorial is to assist international education professionals to understand specific standards under the revised National Code. This tutorial has been especially useful as a staff training tool for those new to the international education industry.
Today Minister Birmingham announced $2.1m across 14 projects as part of the Enabling Growth and Innovation (EGI) Project.

ISANA is pleased to have been awarded $128,223 to upgrade and redesign the National Code Tutorial tool to bring it in line with recent changes to the National Code.

Speaking from the CISA conference

ISANA President Bronwyn Gilson said…
We are very excited to be able to make improvements and updates to such an important tool, over the last 14 years many new student services professionals have had their introduction to the National Code through the online tutorial and this will allow us to ensure that at a minimum there will be a basic level of understanding across the profession in Australia. It is essential that every person working in the sector understands and complies with the code and this will allow providers to be more confident of the level of understanding amongst their employees.”

This project is supported by the Australian International Education: Enabling Growth and Innovation project fund, Department of Education and Training. For further information, please visitwww.internationaleducation.qov.au.

Further details of the projects can be found at https://internationaleducation.gov.au/International-network/Australia/InternationalStrategy/EGIProjects/Pages/EGI-Projects.aspx

About ISANA:
ISANA: International Education Association is an association of Australian and New Zealand international education professionals whose members are dedicated to the advancement of international education through:
  • leadership, promotion and advocacy of best practice standards in the service of international education;
  • the facilitation of relevant forums, training and information exchange for its membership and the community; and
  • working in partnership with stakeholder organisations including international students, educational, government, business and community groups
For Media enquiries please email president@isana.org.au

ISANA International Education Association Inc
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