ISANA ACTiveNSW Branch – Understanding the ESOS Legislative Framework


Date:  20 September

Time:  1:00 pm – 4:00 pm

Cost:  ISANA Members $50 | Non members $100


Room – 2.04 (level 2)
CQUniversity Sydney Campus
400 Kent Street
Sydney  NSW  2000

Education providers who enrol international students are required to comply with the ESOS legislative framework. This framework consists of the Education Services for Overseas Students Act 2000 (ESOS Act), the National Code of Practice for Providers of Education and Training to Overseas Students (National Code) and the Education Services for Overseas Students Regulations 2001 (ESOS Regulations).

These regulatory obligations encompass the international student life cycle from enquiry, application, offer, acceptance, orientation and beyond … ensuring satisfactory course progress, attendance and completion within course duration.

This workshop will examine the regulatory framework that governs international education in Australia. Participants will be guided through the Act, the Code and the Regulations to gain a better understanding of what is required to be compliant with a specific focus on their area of responsibility. Good practice will be discussed to enable participants to identify the adequacy of existing compliance measures and to consider opportunities for improvement.

During this workshop, we will also discuss implementing the changes to the ESOS Regulations coming into effect on the 1st of October. Participants are encouraged to bring real life case scenarios to the workshop for group discussion to determine the best possible outcome … keeping in mind the needs of the student, the institution and regulatory obligations.

Presenter – Danielle Hartridge

Danielle Hartridge is a leading expert in international education with extensive experience working in the university sector. Danielle began her career at Monash University in 1991, where she held the position of Manager International Student Support. In 2005, she was appointed to the position of Associate Director International Student Experience at Victoria University. Danielle has a deep understanding of the international education landscape. Her expertise spans international student support, ESOS compliance and organisational management. Danielle is the recipient of the prestigious IEAA Distinguished Contribution to International Education Award, the Victorian Multicultural Award for Service Delivery to a Multicultural Victoria and was awarded ISANA Life Membership. Danielle works closely with international education providers, offering consultation and advice on international education matters related to the international student experience and ESOS compliance. A regular contributor to ESOS compliance professional development activities, through the development of online resources and face-to-face workshops. Danielle is currently the Convenor of the IEAA Admissions and Compliance Network.

Target audience:

All staff who interact with international students who are new to the sector, or have a number of years’ experience working in the international education sector.

Networking session to follow.

ISANA Vic/Tas Branch – Mental Health Social Support

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Mental Health Social Support (MHSS): How to facilitate an effective helping process (click here for pdf flyer)

Facilitator: Coby Liew

Coby Liew is an experienced social worker, psychotherapist, and a licensed MHSS trainer in Australia. He is experienced in working with individuals from diverse backgrounds and cultures. Coby offers a collective ten years of working experience in various fields such as community engagement, mental health and disability, tertiary and higher education, human services, international education, project development, and customer service. Coby has a unique multicultural philosophy complimented with a range of valuable experiences underlying his values and practice framework. He has developed a number of successful initiatives throughout his professional career with a focus on mental health and community engagement.

Date:  18 October

Cost: ISANA members no cost | Non-members $80  (click here to join ISANA)


University of Tasmania

Centenary Building

Level 4, Function Area

Grosvenor Crescent, Sandy Bay, TAS

Building number 10 on this campus map


The emphasis in this PD session is on assisting with the emotional well being of the person whom you are helping, rather than on the skills needed to address physical injuries and illness. For this reason, the skills you learn may be applied to very common, everyday situations, especially when working with students from different backgrounds and cultures.

There may be no evidence of cause for the distress that you observe in someone, but you may feel that there is nevertheless grief or stress present, and you would like to feel competent to help in some way. Perhaps you have found yourself in a situation among distressed people where you are asked to provide help, or you may see that help is needed, but you are not quite sure how to offer it. Yet, you know that to do nothing is not an option, so you pitch in and do your best to provide comfort until professional help arrives.

Thus, in this PD session, you will learn how to recognise symptoms of mental distress that might not be so evident to others and what you can do when there is a need for a person (a victim’s family member, for example) to be referred on to more advanced levels of help, such as to counsellors, doctors, or the police. You will learn a different set of skills and develop your own approach that suits you best when working with individuals.

Note: MHSS training is different from MHFA in terms of its learning content and outcomes.

By the end of the session, you will learn:

  • some of the core skills needed when helping your helpee(s);
  • what roles you might take up as a Mental Health Social Supporter;
  • what traps you will want to avoid in the helping process;
  • what responsibilities you take on as part of this sort of caring; both to your helpee and yourself;
  • which aspects of a person you should work with when you intend to comfort, encourage, or provide practical guidance to a helpee;
  • what personal qualities and skills will help you to be effective;
  • what “micro-skills” will help you to have maximum positive impact.

Program schedule:

0830  Registration and networking

0900  MHSS training (Part one)*

1000  Short break

1030  MHSS training (Part two)* 1

1130  Project discussion and preparation

1215 Lunch

1300   MHSS training (Part three)*

1400  Short break

1415  MHSS practical exercises (Part four)*

1515  Afternoon break

1530  Project presentation*

1630  Q&A, feedback, and suggestions

1700  End

*We endeavour to run every session in an interactive and interesting way to enhance participants’ learning and practice.

ISANA Queensland Branch – Best Practice in Student Advising

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We invite ISANA members and colleagues to attend our next professional development, Best Practice in Student Advising.  Hear from colleagues about the challenges of supporting International students, secondary school student perspectives and find out more about resilience and self-care.  There will be a panel discussion about providing holistic approaches to student support and opportunities to network and discuss critical decision making, better practice and coping strategies.

Proudly hosted by Study Gold Coast.

Date: Tuesday, September 17

Time: 8:30 am – 3:00 pm

Venue: STUDENT HUB | Study Gold Coast, 43 Nerang St, Southport 4215 

Cost:  ISANA Members $120 incl GST | Non Members $220 incl GST


8.30 am Registration and coffee
9.00 am


Overview of workshop – setting the scene for discussing best practice for Student Advising

Mrs Kiri Bishop, Student Experience Manager, Griffith International

9.20 am

International Student Advisors:  Roles and the challenges faced in supporting International students

  • Ms Ryan Keen, International Student Advisor Griffith University (Gold Coast based)
  • Ms Vicki Roberts, International Student Advisor Griffith University (Nathan based)
10.00 am Morning Tea
10.20 am

Welcome to Study Gold Coast, the Student Hub and their services to students

Mohit Trivedi, Education Manager – Student Engagement, Study Gold Coast

10.30 am

Mental Health, Wellbeing and Counselling engagement with International Student Advisors

Jonathan Munro, Head of Counselling, Griffith University

12.00 pm Lunch
12.45 pm Group Discussion – ‘the good, the bad and the ugly’ discussion with scenarios shared from the group
2.00 pm Round up and capture of session
2.30 pm

ISANA information and update

Samantha Hillbig, ISANA QLD President

3.00 pm End of session

ISANA shortlisted as a finalist – The PIEoneer Awards

We are excited to announce that ISANA International Education Association Inc has been shortlisted as a finalist in The PIEoneer Awards 2019 in two categories!

  1. Association of the year
  2. Student support award (for ‘Be You Be Seen’: Project managed by VIC/TAS Branch)

Launched in 2017, The PIEoneer Awards are the only global awards that celebrate innovation and achievement across the whole of the international education industry.

With a distinguished judging panel representing geographical and professional diversity, The PIEoneer Awards recognise both individuals and organisations who are pushing professional standards, evolving their engagement or redefining the international student experience.

All the finalists are now on the PIEoneer Award’s website and winners will be announced on Thursday 19th September at London’s historic Guildhall.

We will be sure to keep you posted!

2019 ACEN Research Grants


2019 ACEN Research Grants

In 2019 ACEN is offering funding for three Work Integrated Learning (WIL) research grants up to $10,000 each and two grants of $5,000 for Early Career Researchers.*

*To be eligible for an Early Career Researcher (ECR) grant the project must be led by an ECR. An ECR is an emerging researcher who is at an early stage of their academic career. Researchers may be eligible to apply if they have been awarded a PhD within 8 years. The grants are open to both academic and professional staff.

Applications are invited on topics related to one of the following themes identified through National WIL Strategy and the 2018 ACEN National Research Symposium.
• Innovative and scalable WIL models
• WIL and global mobility
• Leadership in WIL
• Digital technology enabling WIL
• Building learner agency and professional identity through WIL
• WIL practices supporting diverse learners

Scheme Objectives

The grants are intended to:
• build the capacity of ACEN members including early career researchers and higher degree research students to undertake research into WIL
• promote and support scholarship in WIL
• develop effective mechanisms for identifying, developing, disseminating and embedding research-based practice in WIL programs
• leverage opportunities for collaboration in WIL research and the sharing of WIL resources.

Funding and Reporting Requirements

These research grants are valued at a maximum of $10,000 plus GST for each full Research Grant and $5,000 plus GST for ECR grants. The projects should be completed within a twelve-month period. Funding will be paid at the commencement of the project on provision of an invoice from the institution. Any unspent funds must be returned to ACEN at the end of the project.
At the conclusion of the project successful applicants will be required to complete a project report which will be published to the ACEN website and to submit a statutory declaration detailing how funds were spent.
• The grants are available to professional or academic staff of institutions with ACEN Full Institutional Membership.
• The grants are not available to members of the ACEN Board.
• Applications that include industry or community organization partners are encouraged.

Application Requirements

The application must be provided as a Word document and not exceed five pages and may be addressed to the ‘ACEN Research Chair’.
Areas that must be addressed in the application are:

  1. Whether you are applying for a full Research Grant of $10,000 or an Early Career Researchers Grant of $5,000
  2. Title of Project
  3. Identification of the relevant theme to the project (see above)
  4. Brief description of project for communication to WIL Community (around 50 words)
  5. Project Lead/s contact details and short relevant bio (100 words max). Note applications for ECR research grants must be led by an ECR.
  6. Names of other people, institutions and organisations (if applicable) involved in the project
  7. How the project is consistent with vision, mission and aims of ACEN and how it will build on existing research and scholarship in work integrated learning
  8. Aims of the project
  9. Expected Outcomes
  10. Research methodology
  11. Impact of the project and significance to higher education (for example: expected impact on stakeholders, future practice and policy)
  12. Dissemination plan
  13. Overview of project phases and timeline
  14. Project budget
  15. If projects involve creating a website, the project must make clear how the website is to be maintained for up to five years.

Examples of allowable budget expenses include personnel plus on-costs (clerical support, student assistance, etc.), postage, printing, photocopying, travel for conference presentation, telephone and fax costs, and office supplies. Items must be directly related to achieving the research project.

Examples of non-allowable budget expenses include salary for the applicant, indirect institutional expenses, institutional overheads, permanent equipment and capital purchases.

letter of endorsement from the first named project lead’s line manager must accompany the application. This endorsement indicates support for the project and a willingness to provide time for the project to be undertaken. The letter of endorsement should be attached to the same email as the application.

It is the responsibility of the Project Lead to:
• arrange ethics approval
• involve other ACEN members in the process, especially early career researchers, where possible
• meet negotiated timelines and ACEN reporting deadlines
• present on findings at an ACEN event including webinars
• leverage dissemination opportunities to share good practice including a refereed publication
• ensure that any resources developed through the project are designed with a view that these are made available for use by the ACEN community and where appropriate a Creative Commons License such as Attribution-NonCommercial-ShareAlike 4.0 International is applied to these resources
• any publications and resources developed through the project should acknowledge the contribution of ACEN to the project
• provide details of the refereed publication (when available) to ACEN National Board for dissemination.

Selection Process

The project proposals will be assessed using the following criteria:
• significance to one or more of the research grant themes
• quality of the design
• potential impact and transferability of project outcomes
• capacity of the project to deliver proposed outcomes
• involvement of early career researchers (this will be viewed favourably for projects applying for full research grants)

Closing date

Applications must be sent to by 5pm AEST on Thursday May 2, 2019


ISANA International Education Association Inc
ABN: 42 335 124 078


ISANA Secretariat


Office Hours:

Monday & Wednesday 9.30 am – 2.30 pm



228 Liverpool Street
Hobart TAS 7000
Ph: +61 3 6231 0253


© 2019 ISANA